1. Return Eligibility
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within [X] days of receipt. To qualify for a return:
• The item must be unopened and in its original packaging.
• Proof of purchase (receipt or order confirmation) must be provided.

2. Non-Eligible Items
Certain products cannot be returned, including:
• Opened or used items
• Items marked as non-returnable

3. Return Process
To initiate a return, please contact our customer service team at [Contact Email] to receive return instructions. Returns sent without prior approval cannot be processed.

4. Refunds and Exchanges
Upon receipt and inspection of the returned item, we will issue a refund to your original payment method within [X] business days. Shipping costs are non-refundable unless the return is due to an error on our part.

5. Exchanges
If you would like to exchange your item for a different product, please follow the same return process above, and we will assist you in selecting your new item.